Parse information out of emails and add it to Base CRM.

August 13th, 2013 by Richard Felix

One of our recent customers asked us to build a new Action for Dispatch, and we just rolled it out last night. Now you can parse information out of your emails and use it to create a new Contact in Base CRM.

Base CRM is what they call a Next Generation CRM. It was made by a group of people who were fed up with current CRM solutions because of issues that they saw people having (and that they had themselves) with using existing CRMs. It’s used by companies around the world both large and small, and it’s well-considered and awesome, from what we hear.

Posted in Back-end, Development, Front-end, New Releases

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Get your contacts from your emails into Contactually!

April 8th, 2013 by Richard Felix

We’ve just added support for Contactually to Dispatch. More than a CRM, Contactually is Relationship Management for your business. It helps you to not let important things fall through the cracks, and it reminds you when to follow up with people, among other awesome things! And now, you can pull contacts right out of your incoming emails with Dispatch and have them added to Contactually, along with a note containing the original email.

Posted in Back-end, Development, Front-end, New Releases

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Email parsing for Interspire and Pipedrive!

April 2nd, 2013 by Richard Felix

Recently, we’ve added a couple more integrations to Dispatch. First up, there’s a new integration with Interspire Email Marketer that lets you pull new subscriber info right out of your emails and add it to your Interspire Email Marketer app. Interspire Email Marketer is a self-hosted email marketing solution that you run on your own servers.

We’ve also added support for adding new People to Pipedrive. Pipedrive is a CRM focused on the sales process, and it’s a great fit for what we’re trying to accomplish with Dispatch. Sales leads can pulled out of your email and put right into Pipedrive, where you can manage all sorts of aspects of the sales funnel. The goal with a sales funnel is to get people into it, and Dispatch + Pipedrive helps you to do that automatically.

Posted in Back-end, Development, Front-end, New Releases

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2013: The Road Ahead

February 17th, 2013 by David Link

I know it’s a little late for a “Year in Review” post, but we’ve regretfully neglected our blog over the past several months. So here’s a bit about what happened last year, and what’s coming in this one.

2012 was a great year for us. We learned a lot, worked a lot, and had a tremendous amount of fun. The summer was particularly eventful for us, as I (David) got engaged, and we launched the all-new version of Dispatch, our email parsing tool. Throughout the fall and winter we continued working to improve and add features to Dispatch and Are My Sites Up White Label, and to further our relationships with our amazing customers.

Looking ahead at 2013, Richard and I can’t help but to be excited about what’s in store for us. This is going to be a very productive year. We’ve got another great product in development which we’ll be announcing soon, we’re still working hard to make Dispatch the best email parser for sales leads, and we’re affording a great deal of focus to continue providing the best customer service we possibly can. There’s going to be a lot happening this year, so stay tuned and expect to hear from us quite a bit more often.

Thanks for everything.

Posted in Updates

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Dispatch + Highrise

October 29th, 2012 by David Link

Highrise, from 37signals, is a great way to manage sales leads, contacts, and your relationships with them. The contacts and communication history can even be shared across your entire company, so sales teams can collaborate more effectively. And now Dispatch makes Highrise even more powerful.

With Dispatch’s Highrise Contact Action, incoming emails or webhooks you receive can be used to automatically create new Contacts in your Highrise account without you having to do a thing.

Read more about Dispatch’s simple Highrise Integration

Posted in New Features

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How to email a dynamic download link to your sales leads or customers when they fill out a form

October 23rd, 2012 by Richard Felix

Today I saw a tweet from an internet friend of mine who has a Wufoo form and wants to send a PDF to people who fill out a form. Wait, no… That’s not quite it. That would be easy to do. You’d just set up an auto-responder that replied to the email address of the person who filled out the form, with an email that contained the link.

What he actually wants to do is send a different PDF to them based on the option that they select in a dropdown on the form. All of a sudden it’s not so easy, unless you use Dispatch.

With Dispatch, you could send your form notifications to your Dispatch email address (all of your incoming notifications would be forwarded to your existing email address as well as processed by Dispatch).

Then, you’d make a few Actions that looked a little something like this, one for each PDF that you want to send.

Basically, this would look at the notification you get from Wufoo, search the body of the message to see if they selected the option that matches that PDF, and then send them an email from your company, from your email address, with a link to the corresponding PDF. Killer.

You can do all of this and more right now. Get Dispatch.

Posted in Back-end, Development, Updates

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What are webhooks?

October 11th, 2012 by Richard Felix

More and more web services are adding support for webhooks these days, and Dispatch is one of them. While looking through the documentation available on webhooks, we found that lots of links that explain what they are and how they are useful are now broken, so we built to give something back to the developer/web community and to help explain webhooks to people who are just discovering them. We hope it’s helpful!

Posted in New Releases

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Flowdock + Dispatch

October 10th, 2012 by Richard Felix

At Sense Labs, we’re big fans of Flowdock, a web app that is basically a glorious chat room/shared notification inbox for teams (especially distributed ones). It helps your team to all stay on the same page regarding things that are going on in the company, with an easily searchable log of all activity, sound notifications for when someone is directly addressing you, and more.

Dispatch integrates with the notification inbox within Flowdock, which is where things like notifications from Github, Basecamp, JIRA, and many more apps show up for all to see.

With Dispatch’s new Flowdock action, you can pull information out of emails or webhooks and have that sent directly into the Flowdock team inbox. That’s awesome!

Posted in Back-end, Design, Development, Front-end, New Features

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We’ve just added Pardot integration to Dispatch!

October 9th, 2012 by Richard Felix

Pardot is a fantastic piece of marketing software that’s used by many companies to keep track of sales, ROI, sales leads and much more. It shows you where you should be spending your time to maximize profitability, what leads to nurture, and all of the info that you need to get valuable data on how your sales are doing. It’s got CRM integration, email marketing, lead nurturing, lead scoring and ROI reporting, and the people there are super awesome to work with.

We’ve just added an Action to Dispatch that lets you pull lead information out of emails that you get and add them to Pardot automatically, making an already amazing system even better.

Posted in Back-end, Design, Development, Front-end, New Features

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Have an iPhone? Love the Apple II? Have I got a text tone for you.

October 7th, 2012 by Richard Felix

I was just watching the video on Panic’s blog where they took an Apple IIe and hooked it up to an iPad to run an old program. The very beginning of that video (when the computer is switched on and beeps, and the disk drive is accessed) made me super nostalgic for that computer (I learned how to program on one of those), and so I decided to make an iPhone text tone out of it so that when I get a text message, my phone will sound like an Apple IIe booting up.

Download it here and make your iPhone awesomer!

Posted in Free Gifts

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